Privacy Policy
Last updated: 28 Aug. 2018
On this page (Our “Policy”) we explain the collection and usage of the information cardmunch.com collects about you. Below “cardmunch.com”is referred to as “we,” “us,” or “our” and the policy relates to all our websites, products & services, referred to below as “Services”.
1. Information Collection
Whenever you make use of our services or in any way communicate with us we collect the data about you that you provide. This data includes but is not limited to your name, surname, email address, IP address, browser type and language used on your device with which you access our website. This information gets collected instantly but we also track access times and all activities on our services throughout the time you use the site.
Our data also includes data obtained elsewhere with the help of various methods that include the following.
1.1 Cookies
Cookies is an automatic part of our data collection process. These are small files that get stored on your hard drive when you use our services. Why do we find this necessary? Because we can improve what we offer you when we can gauge what our site visitors find important.
Important: Third party links that appear on our website can also use cookies but we don’t manage these cookies and we don’t use them for our benefit.
You have the right to refuse the use of cookies by selecting the right settings in your browser. Just remember that this will impact your experience on our platform. If you don’t change the settings your browser usually accepts cookies automatically.
1.2 Web Beacons/Pixel Tags
Another source of data is web beacons (pixel tags). These electronic images can appear in our services and our emails. They help with:
- Placing cookies
- Counting visits
- Reporting whether emails are opened
This is how we determine if our campaigns are effective and learn to understand our users. We use it to better our service to you.
1.3 The Role of Third Parties
Our online activities may include advertisements and analytics that third parties handle on our behalf. Cookies, web beacons and other methods are used to collect datain those scenarios too. This information includes but is not limited to:
- Websites you visit
- The time you spend online and on certain pages
- The links you follow
- The apps you use
- Personal information such as your IP address, web browser and more
Both us and third parties use this data to measure the success of our marketing campaigns, determine our audience’s preferences & grasp how our users act when they engage with our services. This empowers us to improve our services and enhance your experience with us.
You can find out more about online advertising and the role your browsing history plays on this page: www.youronlinechoices.eu/.
2. Information Usage
Why and how do we use this collected data?
Firstly we use it to provide better services to you such as when we communicate with you after you leave a comment or contact our customer service department. We want to continue our communication with you such as sending you updates on events, promotions, product releases and more, whether it’s about cardmunch.com or our partners.
Secondly we’re continually improving our services in general. Analyzing your data helps us identify trends and we can provide each user with relevant information or ads based on the user’s profile.
The data is collected for various purposes in our business and services. It will be used in any scenario that aligns with these purposes.
3. Information Sharing
Part of using your data relates to sharing it. We have the right to use the collected data within certain guidelines:
- You provide consent
- Sharing with third parties that need your data to perform tasks on our behalf
- Replying to a request for data as long as the disclosure of data adheres to applicable laws and legal processes
- Reporting if your actions or language fall outside the user policy you agree on
- Using information if we need to protect com or others’ rights, safety or property
- Communicating data with another company when negotiations take place relating to mergers, financing, sales and/or acquisitions of the company or its assets (in part or in full)
- In other circumstances, sharing information that can’t be used to determine your identity
4. Security Measures
We have a responsibility to keep the collected data safe so these scenarios don’t take place:
- Losing or destroying information
- Abusing data
- Access by or disclosure to unauthorized individuals
- Changes to your information not authorized by you
In light of this cardmunch.com takes reasonable measures to maintain acceptable levels of security.
5. Retaining Your Data
How long do we keep your data? We keep it for the period we need it for the purpose it was collected for. Some information is stored for legitimate business usage according to legal requirements.
6. Your Prerogative in Managing Your Data
6.1 Promotions
If you don’t want to receive promotional information via email anymore you can opt out simply by using the features included in all our emails for this purpose. Note that you may still receive services updates even if you don’t want promotional information anymore.
6.2 Rights for California Residents
If you reside in California you have the right to ask how your data gets shared with third party entities relating to direct marketing. Please contact us directly to request this information.
We also comply with being willing to provide consumers choice options. With this you can opt in or opt out to have your data shared with third party entities who can use the information for their direct marketing. Currently we don’t share data with anyone for this purpose. If this changes in the futurewe will communicate this change. You will be given this option and we will then only share personal information of those users that opt in.
7. Regulations Regarding the EEA
Residents of the EEA (European Economic Area) need to take cognisance of these regulations:
7.1 Who is the Controller of Your Personal Data?
Cardmunch.com
Physical Address: Saraswati Vihar, Gurugram, Haryana, India
7.1 What is the Legal Bases for Using Your Personal Data?
When using your personal information we only go ahead when we adhere to legal regulations:
- Complying with legal and regulatory duties
- When we need to act according to our contractual agreement with you
- When we need to act to enter into a contract according to your request
- To perform legal activities for our own or a third party’s interests
- To take action where you give consent
Let’s discuss that in more detail:
Why Your Information is Processed | Legal Basis for Our Actions |
Responding to: – Questions – Comments Providing support. | We need to respond in these instances when the contract between us stipulate this as our responsibility. |
Offering products/services in advertising campaigns. We may also direct you to other parts of the website that we believe you’ll find interesting. | We send electronic marketing information to users who consent to receive it. Our legitimate interest is to market our services to you in other aspects too. We will direct you to areas of our site our research tells us you’ll find interesting. All our actions will take place without prejudice and without the or causing harm. |
Our actions are focused on performing our business, but also to assess and improve it. This may include: – developing our website’s features – Analyzing users’ experiences – Enhancing the users’ experiences – Gauging the success of marketing – To carry out, evaluate, and improve our marketing – To manage communication | In accordance with our legitimate interests we process personal information to reach these goals. We view our actions as proportionate, without prejudice or malice. |
Analytic research relating to: – Market research – Consumer research – Analyzing trends – Financial analysis – Anonymization of personal information | We have a legitimate interest to process your information for these purposes. Our actions are proportionate and we act without prejudice or detriment to anyone. |
We want to provide marketing, content and special offers to you according to what your interests & online actions show you’ll find beneficial. | If you consent to this type of processing we will provide these services. |
Our affiliates, service providers and some third party entities need to act on our behalf. We need to provide them with information to perform their tasks. | We need to process your personal information to be empowered to provide services, handle transactions and keep to the regulations of the contract between us. Within our legitimate interest we need to empowerthe entities that act on our behalf. We use the data proportionately and abstain from prejudice. |
We want to let you know of changes on our website or the services we provide, which can affect you and is of interest to you. | To provide this service which applies to the contract between us, we need to process personal information. |
The following circumstances may arise:
| Data processing is part of compliance with legal requirements as well as protecting public interest. |
We act to:
| Information processing takes place to adhere to legal responsibilities and in the public’s interest. |
7.3 International Transfer Scenarios
We provide adequate security measures to protect your information when it is transferred or stored in countries the EU determines don’t provide necessary levels of protection. Our activities can include contractual clauses requesting data protection. These clauses are ones the EC (European Commission) approves.
These guidelines relate to occasions when:
- We need to transfer information outside the EEA
- We use ourthird party service providers situated outside the EEA, including the US, in which cases your data will be transferred and processed outside the EEA.
7.4 Personal Data Retention
We keep data as long as is necessary to reach the goal it was collected for initially such as enabling you to use features on our website. Occasionally we keep information longer if and when laws oblige us to do so, to operate our business or to resolve a dispute with someone. We keep data subject to this Privacy Policy and internal guidelines on data retention.
7.5 Your Rights
Each data subject has certain rights, including:
Access to data: You can ask for access to personal and related information as well as asking for confirmation whether your data is being processed.
Correction of data: Your information can be corrected in abidance of the law.
Erasing data: You can request that data be deleted, in abidance of the law.
Withdrawing consent: After providing consent you can also withdraw it.
Complaints: You can register a complaint with relevant authorities of the member state where you live.
Processing restrictions: You can ask that processing of your data is limited.
Data portability: You can request that the data you provide be sent to you. This information must be delivered in a machine readable format that’s commonly used. You can also send this data to other controllers.
Objections: Under limited circumstances and within legal parameters you can object to our processing of your information.
These aren’t absolute rights and we’re still entitled to refuse request as the law makes provision for exceptions. If you feel the need to exercise your rights you’re welcome to contact us via the information provided below.
8. Policy Changes
We hold the right to make changes to this policy at any time. When we do you will be notified in one (or more) of these manners:
- Changing the revision date at the top of this page
- Placing a statement on our Home Page
- Emailing you about the changes
You can see it’s important to review this page regularly to stay informed of our practices and how the Privacy Policy empowers you.
9. Our Contact Details
For any enquiries, requests or complaints, you’re welcome to contact cardmunch.com at: info@cardmunch.org